How can I change or reset my account password?

To change your account password: if you're logged in, go to account Settings and use the Change Password option. If you're logged out, use the Forgot Password link on the login page. If another user invited you to the account, contact them to reset your password.

If you're logged into your account

You can update your account password at any time from your account Settings.

1. Click your Account tile (typically found in the bottom left corner of the screen).
2. Click the Change Password button (typically found in the top right corner of the screen).
3. Enter your current password, then enter and confirm your new password.
4. Click Save Changes. Your new password is now active.

If you’re unable to log into your account

1. Click the Forgot Password link on your login page.
2. Enter your account email address and submit the request.
3. Check your inbox for password reset instructions.
4. Follow the link in the email to create a new password.
5. If you don't receive an email within a few minutes, check your spam or junk folder.

If you don’t know your account email address:

Contact the person who invited you to the account and ask them to reset your password. For instructions on resetting passwords for accounts you have created, see the Password Reset for Invited Users guide.