How Do I Contact Support if I Need Help?
Live user support is available Monday through Friday between 8am-5pm EST.
Contact us toll free by phone at (844) 259-0731
Contact support via email support@1300help.com
To ensure you have access to assistance 24 hours per day, we’ve created a Knowledge Base full of help articles that will walk you through just about every aspect of the platform.
Relevant articles from our Knowledge Base can be accessed throughout the platform by clicking the Need Additional Help? link at the top right corner of each page.
You can also browse or search our Knowledge Base at any time by clicking the Help Center link at the bottom of the left navigation menu in your account.
If you’d rather chat with us directly, you can contact us by phone or email. Our contact information is also available within the platform by clicking the Support button at the bottom of the left navigation menu.