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How to Add and Manage Front and Back Prints on Apparel

How does my customer add a back print to an item?

To add a back print, open the product on the customer-facing site, click the back image of the product, then click Add Design. Adding artwork to both Front and Back print locations adds an additional cost for the second print location (refer to your current pricing settings for the exact amount).

Steps:

  1. Click into the item on the customer-facing site.
  2. Turn the product by clicking the back image on the right side of the primary product mockup.
  3. Click the Add Design button in the upper right side of the screen. 

How do I ensure one design appears only on the front and a different design is optional for the back?

Assign each design to the preferred side by excluding it from the opposite location within the Design Configuration settings in the design manager.

Steps:

  1. In the Design tab, click into the design you want on the front.
  2. Exclude that design from the Back location.
  3. Click into the design you want available for the back.
  4. Exclude that design from the Front location. Now the front design will appear by default on the front, and the second design will be available as an optional back print.

How can I set up products so specific logos appear in specific locations (featured product)?

Use Product Management to create a featured product with a fixed design, print position, and product style.

Steps:

  1. Open Product Management.
  2. Click into the product you want to curate.
  3. Click the option to create a featured product. 4. Select the product style you want to feature. 5. Place the designated logo into the Front print location. 6. If required, place the designated logo into the Back print location. 7. Set each print position to locked so the placement cannot be changed by customers. 8. Save the featured product.

What should I do if items show a design I only want as a back print on the front of a garment?

Verify design exclusions and featured-product settings.

Troubleshooting checklist:

  • Confirm the intended front design is excluded from the Back location.
  • Confirm the intended back design is excluded from the Front location.
  • If using a featured product, confirm the product’s designated logos are placed in the correct locations within Product Management and use locked print positions (rather than user-selected).