Replacement and Return Policies

We fully guarantee product quality and workmanship from any product defects or printing errors that do not match your customer's selected attributes. We will replace any defective product or print at no charge to you or your customer. 

We do not accept returns or exchanges for your customer's selection of incorrect/mistaken products, sizes, designs, spelling, quantities or delivery timing. If your customers have any questions while placing an order, they are encouraged to us before you finalize their order so we can make sure their products arrive exactly as they prefer.

If your customers are in need or order-related support, they can contact us using the contact form or customer service email address in your shop's footer. If your customer contacts you for support, please direct them to those support channels to ensure they can be assisted as efficiently as possible. 

For more information on what to do if your customer is in need of order-related support, please review the help article here.