Shipping Policy and Options
Customers can ship orders anywhere in the United States or Canada.
How Shipping Costs Are Calculated
-
The first item in each order is charged a flat shipping rate.
-
Additional items in the same order use a dynamic shipping rate calculated based on total package weight.
-
Shipping cost is determined at checkout, based on the customer’s destination address and the shipping method selected.
Available Shipping Methods and Rates
| Service | First-Item Rate | Estimated Transit Time* | Courier / Notes |
|---|---|---|---|
| Domestic Economy (Contiguous U.S.) | $7.95 | 2–8 business days | Amazon Shipping, USPS Ground Advantage, OSM Worldwide, and UPS Mail Innovations; final delivery by USPS |
| Domestic Economy (Hawaii, Alaska, U.S. Territories) | $14.31 | 7-15 business days | Amazon Shipping, USPS Ground Advantage, OSM Worldwide, and UPS Mail Innovations; final delivery by USPS |
| Ground Shipping (Contiguous U.S. only) | $14.95 | 1-6 business days (based on proximity to Detroit) | UPS Ground; delivery Monday–Friday; not available to P.O. boxes |
| 2nd Day Air (U.S. only) | $24.95 | 2 business days | UPS 2nd Day Air; delivery Monday–Friday; not available to P.O. boxes |
| Overnight Air (U.S. only) | $34.95 | 1 business day | UPS Overnight; delivery Monday–Friday; not available to P.O. boxes |
| International Economy (Canada only) | $21.23 | 7–15 business days (average) | UPS International Mail Innovations; final delivery by Canada Post |
*Transit times represent the carrier’s estimated shipping timeline and do not include production time. Actual delivery time may vary depending on production time, destination address, and carrier performance.
Order Time and Delivery Expectations
-
Final delivery time equals production time plus carrier transit time.
-
Transit time begins when the carrier picks up the package from our facility in Detroit, MI.
-
Delivery estimates are provided by the carrier. We're unable to issue credits, refunds, or exchanges for late deliveries, as carrier-caused delays are outside our control.
Important Shipping Notes
-
Ground, 2nd Day Air, and Overnight services are not available for P.O. boxes. For P.O. box addresses, please select a Domestic Economy shipping option at checkout.
-
International shipping is currently available to Canada only. Please note that you are responsible for any applicable customs fees, duties, or taxes upon delivery.
-
Expedited shipping methods shorten transit time only; they do not accelerate production time.
Fulfillment Location
All orders are fulfilled from:
Orders are typically processed and shipped within 1–3 business days after the order is placed, not including weekends or holidays. For product-specific production times, please refer to the individual product page.
1300 Rosa Parks Blvd., Detroit, MI 48216