Account Types

There are three account types in the platform: Shop Administrator, Shop Creator, and Report Viewer. Each account type controls what you can see and do. Account types are assigned by a Shop Administrator. To check your account type, look at the User Tile at the bottom-left corner of your dashboard.

Shop Administrator

Shop Administrators manage all shops within the company directory.

Permissions include:

• Creating and managing shops

• Inviting and managing Shop Creators

• Assigning account types

• Viewing reports for all shops in the directory

• Adjusting pricing, markup rules, and payables

• Sharing commission and markup with other users or payees

Shop Administrators have the highest level of access and are responsible for overall directory configuration.

Shop Creator

Shop Creators can create and manage their own shops.

Permissions include:

• Creating shops

• Managing products, pricing, markup, and shop settings

• Viewing reports for their own shops only

• Sharing markup with payees when needed

Shop Creators do not have visibility into other users’ shops and cannot change directory-level settings.

Shop Creators cannot invite or manage Report Viewers — that permission is reserved for Shop Administrators.

Report Viewer

A Report Viewer has read-only access to reporting. They cannot create or modify shops, products, pricing, or payables.

Permissions include:

• Viewing reports for shops they have been granted access to

• Viewing sales, orders, and performance metrics

• Viewing their own earnings only, if attached to a payable

Report Viewer access is granted by a Shop Administrator. Contact your administrator to request access to specific shops or to be added as a Report Viewer.

What is a Payable?

A Payable is not an account type. It is a designated recipient for profit sharing — either a platform user or an external party (such as a vendor or partner). Note: if the payable represents a non-user (such as an external vendor), payout delivery is handled outside the platform according to your business's payment process.

Important notes:

• Shop Administrators can share both base commission and markup with payables

• Shop Creators can share markup only.

• Payables may represent users or non-users depending on the business need. Non-user payables do not have platform access; their earnings are recorded in the system but paid out via your organisation's external payment process.

To set up a payable, see How to Add a Payable.

Summary

• Shop Administrators manage everything across the directory.

• Shop Creators manage the shops they build.

• Report Viewers have reporting-only access.

• Payables are entities used for profit-sharing rules, not users.