Uploading custom designs is key to customize the products that are offered in your online shop.
The designs you upload are automatically made available on every item in your catalog so customers can easily order the exact product and design combination they’re looking for.
Before uploading artwork for print, it’s vital to ensure your file is formatted to print well. Be sure to review our print specifications here for more detailed information on how to ensure your design will translate well to print.
Adding a Design:
To upload a custom design, select your shop from My Shops, then click Designs in the left navigation menu. Next, click the Upload Design button in the top right to open the uploader. If you have not yet uploaded any designs, the uploader will appear automatically.
Select your custom design from your device and click Upload Image.
By default, your design will be included in your shop when you upload them. Once you upload, your design will automatically be displayed on the items in your shop and available for your customers to purchase.
If you'd prefer for your design to be excluded by default, click the "View advanced design options after upload" checkbox in the uploader.
If your design will only be used on Featured Products, you can exclude it from your design catalog so that it isn’t available across your store on all products. It will remain available for you to select in the creation of your featured product.
Excluding Product Colors:
From the advanced design configuration screen, you can exclude the design from being displayed on specific product colors by selecting them in the Color Exclusion section of design configuration.
The system will call out any potential conflicts it identifies between your selected shop colors and the colors used in your logo. For example, if your design is black and you've selected black as a shop color, we’ll let you know you may want to exclude it from being offered on black garments.
Click on the color you’d like to exclude your design from, then click the corresponding Exclude Color link at the bottom of the color selection area. Continue this process until all excluded colors display a red X.
Please note that you do not need to exclude any design from product colors that are not offered in your shop. Additionally, excluding a product color will exclude your design from being displayed on that product color within your shop feed. Your customers can still select any combination of included designs and product variants for purchase.
Excluding Print Locations:
By default, your customers will automatically have the option to select this design on either the front or back of any garment in your catalog. If you’d like, you can also exclude a design from being offered in specific print locations (front or back).
Once your selections are complete, click Save Changes at the bottom right of the window to return to your Design Library.
Note: if you do not see your uploaded design when you return to your shop’s Design Library, you may not have included it. Change the status filter to ‘excluded’ to view your design(s), place a check in the top left corner of the design box, then click Include Selected Designs to activate them.