Profits and Commissions
Your earnings from each sale come from two sources: a base commission rate set by your administrator, and an optional markup you control. Every customer order automatically covers wholesale cost, decoration, shipping, and taxes — then pays out your commission and markup without any manual steps on your part.
Your commission rate — the percentage of each sale you earn — is set by the Site or Shop Administrator who manages your account. On top of that base commission, you can optionally add a markup to increase your profit per sale. If no markup is added, you still earn your full base commission on every order.
How does commission and markup work?
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If your base commission rate is, for example, 30% (actual rates vary by administrator agreement), that represents your built-in profit share for every sale.
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You may add a fixed or percentage-based markup at the shop level, category level, or individual product level — this markup is in addition to your base commission.
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The final retail price presented to the customer is calculated as:
Wholesale cost + Decoration + Shipping/Tax + Base Commission + Markup
This approach ensures you earn consistently on all orders, while giving you flexibility to price for additional profit when appropriate.
How do Payables and profit splits work?
If you want to share part of your markup — for example, with a client, fundraising campaign, or partner — you can use a Payable. A Payable is a recipient you configure to automatically receive a set percentage of your markup each time a sale is made. Payable recipients can be individuals, organizations, or campaign accounts.
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Payables distribute only markup, not the base commission.
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The rest of the markup (and base commission) continues to go to you.
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All payouts — due to you and any Payable recipients — are tracked and issued automatically on a recurring schedule. Contact your Site or Shop Administrator for details on your specific payout frequency.
Payables work well for client-facing shops, group fundraisers, or any revenue-sharing arrangement. They let you automatically send a set portion of your markup to another party — no manual steps needed.
Example: how does a commission and markup payout work in practice?
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Base commission: 30%
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Markup added: $2 per item
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Payable configured to receive 50% of markup
When an item sells:
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Wholesale cost, decoration, shipping, and tax are covered automatically.
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You receive the 30% base commission plus $1 (your half of the $2 markup), because the other $1 was distributed to the Payable recipient.
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All profit distributions are tracked and paid out to you automatically, with your payable's profit indicated in the check details as a line item.
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Where can you find tutorials and next steps?
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To learn how to add markup to your shop, categories, or products, see the tutorial How to Add Markup.
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If you’re a Site or Shop Administrator and need to set or update commission rates for users, see How to Add an Account. Note that commission rates are set at the account level during account creation or editing.
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To set up or modify a Payable (profit-sharing recipient), see How to Add a Payable.